The accessories will be shipped by The Hong Kong Post Service in registered mail.
Other light products will be shipped by the couriers / forwarders / postal services.
TO THE INTERNATIONAL CUSTOMERS
EXTENDED DELIVERY AREA Surcharge will apply to the destination that belongs to the extended delivery area. The customer will be reached for surcharge settlement if necessary.
STOCK AVAILABILITY Due to the partnership agreement with our global distributors, some of the product models may not be available for purchase in some countries. If you wish to purchase, please refer to the designed distributors on our GLOBAL DISTRIBUTOR page. All rights and transaction will subject to Stonewave final decision.
TO THE HONG KONG CUSTOMERS
If your pick-up preference is SF Express’ network, please inform us of your desired pick-up point before shipment arranged.
TO ALL CUSTOMERS
REFUND No refund is available.
CANCELLATION POLICY associated with the cancellation will be absorbed by the customer. Stonewave reserves right to cancel any transaction without prior notice. If the order is cancelled by the customer after shipped, the costs and charges
DELIVERY TIME If no order received in 15 working days, please contact cs@stonewave.co.
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